Answer customers at 3am — automatically.
We build custom AI assistants trained on your business — not generic bots that frustrate people. They handle support, qualify leads, and guide customers through your product around the clock.
A JPL chatbot isn't a FAQ widget — it's a fully trained AI assistant that understands your business. Here's what we build:
We start by ingesting your documentation, website content, support history, and product information. The AI is trained to answer questions the way your team would — accurately, in your brand voice, with your specific knowledge.
We build the chatbot interface and integrate it wherever your customers are — your website, WhatsApp, Instagram DMs, or in-app. We also set up the handoff flow so complex queries reach a human seamlessly.
Before launch we run the chatbot through hundreds of real scenarios. After launch, we monitor resolution rates, drop-off points, and unanswered questions — and retrain accordingly.
Off-the-shelf chatbot tools are rule-based or use generic AI that isn't trained on your business. Our chatbots are custom-built using large language models fine-tuned on your specific documentation, products, and tone of voice. The result is a bot that actually answers questions correctly instead of sending people in circles.
We build graceful escalation flows — the bot recognizes when it's out of its depth and hands off to a human with the full conversation context. Your team never has to ask the customer to repeat themselves.
Website chat widget, WhatsApp Business, Instagram Direct, Facebook Messenger, and in-app (if you have a web or mobile app). We can deploy on one channel or all of them — with a unified dashboard to monitor everything.
A standard chatbot deployment takes 3–5 weeks from kickoff to launch. This includes knowledge base setup, training, integration, testing, and a soft launch period where we monitor closely before full rollout.
We build the training pipeline so it's easy to update. When your documentation changes, we retrain the model. If you're on a maintenance plan, this happens automatically. If not, it's a quick update project.
Tell us about your project. We’ll come back within 24 hours with a clear plan and a straight answer on whether we’re the right fit.